IT Security Update: Ticketmaster Alleged Data Breach

University Community,

We would like to inform you about a recent data breach incident involving Ticketmaster, the popular ticketing platform. This breach does not affect Fairfield University directly as we do not use the services of Ticketmaster, but as a courtesy we wanted to inform you of a few key points in case you are affected personally.
  • Ticketmaster is allegedly facing claims of a massive data breach involving personal information of millions of customers, including names, addresses, phone numbers, and partial credit card details.
  • The hacking group ShinyHunters claims to have stolen this data and is demanding a $500,000 ransom to prevent selling it.
  • While Ticketmaster has not officially confirmed the breach, authorities in Australia and the U.S. are investigating the claims.
  • Many top security experts recommend taking precautions like changing your Ticketmaster passwords and monitoring accounts for suspicious activity if yo have used Ticketmaster services previously.
Monitoring official updates from Ticketmaster and authorities will be crucial to understand the full scope and implications.

Here are a few links to reputable sources for more information:

If you have any questions, please contact the Information Security Team by emailing

Thank you

For more information, contact Hank Foss / 203-254-4058 /