Claiming Your Complimentary Faculty/Staff Ticket for Athletic Events

Location: Leo D. Mahoney Arena

As the spring semester begins, here are a few reminders about how to access faculty and staff tickets through the digital ticketing platform.


To claim tickets for Fairfield University events, including basketball games, and purchase additional tickets for family and friends you must activate your Paciolan ticket account by following the steps below. Each faculty and staff member has a unique customer number and online pin. Using your unique account will give you access to complimentary tickets and discounts available only to faculty and staff. To activate your account and get your unique customer number and pin, please contact Joe Cappucci, Director of Ticket Sales and Service at or call 203-254-4136.


These instructions will allow you to access tickets to athletic events, University events, and the Quick Center.

1.     Go to

2.     Click on “My Account” on the top menu bar

3.     Select “Activate Your Account” underneath “Existing Customers”

4.     Enter your unique customer number

5.     Enter your unique online pin

6.     Select the red “activate” button

If you already activated your account, you can claim your tickets at beginning 24 hours prior to game time. Logging in with your faculty/staff account will allow you to access one complimentary ticket per event, pending availability. You may also purchase additional tickets in that section within one transaction.

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For more information, contact Stags Tickets / 203-254-4136 /