How to Say “No” to Stress Overload with Higher Ed EAP
- Practice. Start with saying no to small things and work your way up.
- Listen and be sure you understand the request. Ask for details to make an informed decision and show you take the request seriously.
- Say “no” right away if you are sure, but if not, buy yourself time: "Let me check my schedule"; “Let me check with my boss/spouse”; "Ask me again on Monday. “
- Assess the request in terms of your commitments and priorities. Who is making the request? When is it due?
- Be direct, simple, respectful, and timely when you say no. Avoid vagueness or leaving doors open for negotiation.
- Don't overly apologize or overly explain your “no.”
- Thank the person for thinking of you/including you. It’s just polite and softens the “no.”
- Be prepared for attempts to persuade/negotiate - stick to your decision. Plan whether you could or would agree if certain conditions were met.
- Call your EAP Coach/Counselor to ask for help getting better at saying no. Just call 800-252-4555 24/7/365.
- Log in to the member site at www.theEAP.com/Higher-Education-EAP and visit the training center for: Communication Toolkit: The Art of Saying No | Course Code: SVL_1020337
- Search for resources on these related topics: Assertiveness, time management, setting priorities, establishing boundaries.
Related Web Site : https://www.theeap.com/higher-education-eap
For more information, contact Blythe Josovitz, Director, Benefits & Comp. / x.2995 / email@example.com